Our People

Claudine A. Donikian, JD, MBA, President, CEO, CMO

Claudine A. Donikian, JD, MBA, President, CEO, CMO
claudine@pentera.com
ext. 300
Speaking engagements

About Claudine

André R. Donikian, JD, Founder
andre@pentera.com
ext. 222

André R. Donikian, JD, attorney and member of the New York Bar, is considered one of planned giving's top five pioneers, and his efforts as an entrepreneur, planned giving expert, and educator have garnered him a national reputation. As a forefather of the field, André was among the first attorneys to interpret the philanthropic implications of the Tax Reform Act of 1969. One of André's most significant professional achievements was founding Pentera, Inc.—a company known for its high-quality and innovative marketing resources—which he started in 1975 and entrusted to his daughter, Claudine A. Donikian, JD, MBA, in the mid-2000s to run and to bring into the digital age. The gifts stimulated by the marketing ideas in Pentera's materials would no doubt total in the billions of dollars.

Much emphasis in planned giving is now on gifts involving retirement funds. André was the very first to discuss the tax cost of passing retirement funds to heirs and the advantages of making charitable gifts with them. He also called attention to the advantages of contributing distributions of company stock from retirement funds.

André is famous for his charisma and engaging public speaking skills. Although he is one of the real technical experts in the field, his advice has never been esoteric but rather has been grounded and pragmatic—with appreciation and empathy for the planned giving professional. His obvious mastery of the subject matter along with his charm and wit make him able to effortlessly engage people in material that doesn't easily lend itself to engagement. He is an industry icon and is truly a "gift planning guru."

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Robert L. Coffman, JD, Senior Writer and Editor
bob@pentera.com
ext. 251

Robert L. Coffman, JD, is senior writer, editor, and planned giving specialist at Pentera. Bob is an attorney and a nationally recognized expert in charitable giving. From his 20+ years of experience as the current vice president for advancement of Anderson University, he brings Pentera and its clients a wealth of knowledge about planned giving programs and donor relations. Bob is on the board of directors for the American Council on Gift Annuities and is a member of the National Committee on Planned Giving. He received his Juris Doctor degree from Indiana University.

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Douglas A. Weaver, CFP, Vice President

Douglas A. Weaver, CFP, Vice President
doug@pentera.com
ext. 214

Doug is a 1991 graduate of Indiana University. Since joining Pentera in 1993, Doug has been a marketing consultant to the nation's top nonprofits. He specializes in developing innovative integrated marketing communications marketing strategies, which include print, Web, and e-mail components. Doug is also an expert in Google Analytics and in benchmarking the success of planned giving marketing based on sophisticated analytics. Doug trains planned giving directors and officers at Pentera's renowned Planned Giving Training Seminars and is a recent, two-term board member of the Planned Giving Group of Indiana. He is also active throughout the planned giving community as a member of various planned giving councils and also as a member of PPP.

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Nancy E. Maraldo, CFP, Vice President of Client Services

Nancy E. Maraldo, CFP, Vice President of Client Services
Account Executive
nancy@pentera.com
ext. 218

Nancy Maraldo has worked for Pentera since 1986 and is the vice president of client services, overseeing the company’s print services. Nancy instructs planned giving directors and officers about effective direct mail appeals through Pentera’s Planned Giving Seminars. Prior to working at Pentera, Nancy worked for Associated Colleges of Indiana (now ICIF)—a fund-raising organization for Indiana's independent schools. She is a graduate of Indiana University, a Certified Financial Planner, and a former board member of the Planned Giving Group of Indiana.

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Cynthia E. Stark, Director of Web Services

Cynthia E. Stark, Director of Web Services
cindy@pentera.com
ext. 330

Cynthia Stark, director of Web services, has been an information sciences specialist for more than 25 years. As Pentera’s director of Web services, Cindy oversees Web operations, manages multiple project managers and the development team, orchestrates all phases of Web builds, and analyzes and streamlines processes to optimize resources and efficiency. She performs QA and provides final approval on all eProducts. Cindy is an expert on program development, system implementation, and data security. Prior to joining Pentera in 2010, Cindy was a technical support supervisor with ExactTarget of Indianapolis where she also served as a member of the product steering committee.

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Molly S. Donikian, Senior Vice President

Molly S. Donikian, Senior Vice President
molly@pentera.com
ext. 231

Molly Donikian oversees all aspects of human resources at Pentera. She also manages Pentera’s proofreading team and is one of our top editors. Molly graduated from The College of St. Rose in Albany, New York.

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James B. Brandt, Planned Giving Specialist

James B. Brandt, Planned Giving Specialist
jim@pentera.com
ext. 219

James B. Brandt, a University of Michigan graduate, has a 35-year career in planned giving and is currently a planned giving specialist and editor at Pentera. After spending the first ten years of his career at Pentera, he went on to serve as the director of planned giving at Michigan State and then at Butler University - where he created their bequest society and revitalized their gift annuity program. He also served as regional gift planning officer with the American Red Cross. He rejoined Pentera in 2001.

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Chandra Towers Blatt, Senior Marketing Consultant

Chandra Towers Blatt, Senior Marketing Consultant
chandra@pentera.com
ext. 251

As a senior marketing consultant at Pentera, Chandra Towers Blatt develops strategic marketing plans for select clients nationally. Chandra has fifteen years of experience working in and serving the nonprofit sector, first in planned giving and on the Wildlife Conservation Society’s major gifts fundraising team and later joining the Pentera team as a marketing consultant. While Chandra was at WCS, through creative marketing techniques, cultivation, and stewardship, she expanded the WCS donor base by 110%. Since joining Pentera, she has helped numerous clients with their marketing strategies. Chandra graduated summa cum laude from Manhattan College with a bachelor of arts degree.

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Melanie Catalano, JD, Account Executive

Melanie Catalano, JD, Account Executive
melanie@pentera.com
ext. 250

Melanie Catalano is an account executive at Pentera and works with a wide array of clients helping them with every aspect of their integrated planned giving marketing and consults with them on best practices. She is an active member of PPP (the Partnership for Philanthropic Planning). Before joining Pentera, Melanie worked as a certified tax preparer and graduated from Humphreys College Laurence Drivon School of Law in Stockton, California.

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Douglas Hartman, Account Executive
douglas.hartman@pentera.com
ext. 310

Douglas Hartman is an account executive at Pentera, where he works with clients to achieve their marketing goals by implementing best practices for integrated marketing. Prior to joining Pentera, Douglas worked for ten years in various newsrooms including The Associated Press and The Wall Street Journal and for five years as a manager in advertising design for Gannett, the nation's largest newspaper publisher. Douglas graduated from Ball State University with a degree in journalism.

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